Privacy Policy

Privacy Policy

OneGreatTicket.com, a division of HiFive Services Inc. (hereafter referred to as “us”, “we”, “our”, or “OGT”) has created this privacy policy to demonstrate our commitment to the privacy of the users (hereafter referred to as “you” or “your”) of our websites OneGreatTicket.com (hereafter referred to as the “site” or “website”). Our users include potential patrons of events listed on the site as well as event venues, the promoter or organizer of an event, as well as their authorized third-party service providers. This Privacy Policy also applies to any offline contact that you have with us or our office, such as over the telephone, but does NOT apply to information collected from our employees and contractors. Please read the following to learn more about our privacy policy, and how we treat personally identifiable information collected from our visitors and users.

What this Privacy Policy Covers

This privacy policy covers OneGreatTicket.com's treatment of personally identifiable information collected by OneGreatTicket.com through a website owned and operated by OneGreatTicket.com.
This privacy policy does not apply to the practices of companies that we do not own or control, or of persons that we do not employ or manage, including any third-party content contributors bound by contract and any third-party websites to which OneGreatTicket.com websites link.

Collection and Use of Personal Information

You can visit our websites without revealing any personal information. However, if you would like to use our services we need certain personal information to process transactions, register to receive our newsletter, or use certain services.
We collect information that is knowingly and voluntarily input into our system directly by you in response to particular prompts or form fields, or that is otherwise knowingly and voluntarily provided by you, such as in an e-mail or on the phone. Some information can be "personally identifiable." The term "personally identifiable" information refers to any type of information which could be utilized to identify or be readily associated with you. Examples of personally identifiable information we collect include, but are not limited to, your name, address, telephone number, e-mail address, or any combination thereof. This information is used to process and confirm your transaction, reply to your inquiries, obtain feedback, send you offers that you have opted to receive, to inform you of any changes, enforce our terms of use, protect OGT, our partners, our site, our customers and other third parties from fraud, hacking or other harm and to cooperate with legal, criminal, or regulatory investigations or proceedings.
We do NOT collect any financial/credit card information. For credit card payments we use third party providers such as Paypal that have their own privacy policy along with powerful encryptions to process and safeguard your information.
By accessing the services of OneGreatTicket.com and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

Collection and Use of Non-Personal Information

OneGreatTicket.com automatically receives and records non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested. We may use this information to customize content you see and to fulfill your requests for certain products and services. However, we do not connect this non-personal data to any personal information collected from you. We may use web session id or cookies to be able to protect and process your transaction and to protect our systems from automated malicious code or hacker attacks.

Information Sharing and Disclosure

We do not share your personally identifiable information with third parties as specifically described below. When you purchase a ticket or complete a registration form to any event listed on our site, your name and contact information may be shared with Event Affiliates, such as the event venue and the promoter or organizer of the event, as well as with their authorized third-party service providers. We do this in order to process your ticket purchases and to confirm your admittance to the specific event for identification verification purposes or otherwise, and to settle any disputes that might arise. By purchasing a ticket or completing a registration form on the site, you hereby consent to such sharing.
As you are a patron of the Event Affiliate's event, and OGT acts solely to facilitate ticketing services for that event, you should be aware that Event Affiliates may use your information in accordance with their own privacy policies; for example, they may use your personally identifiable information to contact you or to market products or services to you, and may share your personally identifiable information with others. OGT has no control over such sharing and use of your personally identifiable information. Accordingly, please make sure you review each Event Affiliate's privacy policy and contact them directly to instruct them as to your preferences for their sharing and use of your personally identifiable information.
Please be aware that for certain events listed on our site, the Event Affiliate collects payment for tickets directly and thus OGT does not collect your financial information. In these circumstances, financial information collected from you by the Event Affiliate or its payment application provider is not covered by this Privacy Policy, and the Event Affiliate and/or its payment application provider have exclusive responsibility for how such financial information is used. In addition, we may disclose your personally identifiable and non-personally identifiable information to our agents, contractors and service providers who are engaged to perform functions on our behalf (such as processing of payments, provision of data storage, hosting of our website, marketing of our products and services, conducting audits, and performing web analytics).
We may also disclose non-personally identifiable information to our business partners, merchants, advertisers, investors, potential buyers and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications. Certain information relating to usage of the site and/or our services may be shared with third parties (such as advertisers, Event Affiliates, marketing partners, service providers and others) on an aggregated, anonymous basis for research, analytical or promotional purposes (for example, so that they can customize their advertisements, promotions, and communications to the appropriate audience). However, such information will not identify you as the subject or source of the information. Information about our customers and users, including personally identifiable information, may be disclosed as part of any merger, acquisition, or sale of OneGreatTicket and/or its assets.
OneGreatTicket.com may otherwise disclose your personal information when: We have your express consent to share your information for a specific purpose. We need to respond to subpoenas, court orders or such other legal process. We need to protect the personal safety of the users of our websites or defend the rights or property of OneGreatTicket.com and other third parties. We find that your actions on our websites violate the OneGreatTicket.com Terms of Use document or any of our usage guidelines for specific products or services.

Public Postings

We may provide areas on our site where you can post information about yourself, communicate with others, post reviews or upload content. Whenever you disclose personally identifiable information publicly (such as on publicly viewable web pages), that information becomes public and can be collected and used by others, including for the sending of unsolicited messages. We can't control who reads your posting or what others may do with information you voluntarily post, so we encourage you to use your discretion with respect to posting personally identifiable information.

Under Eighteen (18) Privacy:

Even if some of the events listed on our site may appeal to children, our site is not targeted at children under the age of eighteen (18), and they are not permitted to use the site. Furthermore, we do not knowingly collect personally identifiable information from children under the age of eighteen (18). In case tickets for an event of potential interest to children are purchased through our site, they must be purchased by a parent or other adult guardian.
If you believe that OneGreatTicket has inadvertently collected personally identifiable information from a child under the age of eighteen (18), please contact us and provide us with all relevant information so that we can investigate the matter and delete such information. Similarly, if you are a parent or other adult guardian who provided us with personally identifiable information about your child who is under the age of eighteen (18), and you wish to have this information deleted, please contact us. For privacy and security reasons, we may verify your identity and confirm any desired changes or deletions before granting a request to access or delete personally identifiable information.

Security

Unfortunately, no data transmission over the Internet can be considered 100% secure. However, your OneGreatTicket.com information is protected for your privacy and security. In certain areas of our websites, as identified on the site, OneGreatTicket.com uses industry-standard SSL-encryption to protect data transmissions.
We also safeguard your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures. Further, OneGreatTicket.com retains your personal information only as long as necessary to fulfill the purposes identified above or as required by law.

Consent

If you do not consent to the collection, use or disclosure of your personal information as outlined in this privacy policy, please do not provide any personal information to OneGreatTicket.com. If you have provided personal information to OneGreatTicket.com and no longer consent to its use or disclosure as outlined herein, please contact us.

Changes to this Privacy Policy

OneGreatTicket.com may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of OneGreatTicket.com websites after any such amendments signifies your acceptance thereof. Last update May 31, 2013.